Maramba residents demand printed water bills

…not digitally-generated bills

SOME residents of Maramba Township have appealed to Southern Water and Sanitation Company (SWSC) to revert back to issuance of printed bills instead of sending text messages to their customers.

The residents of R section have complained that not everyone had access to a mobile phone.

Estelle Mwansabamba said that her water bill at her residence had risen to more than K 1, 500 because the workers from the utility company were no longer delivering printed bills.

Ms Mwansabamba said, because of that, many people in Maramba's Rs section had been affected.

She pleaded with the utility company to consider delivering printed water bills to those who were not on the company's mobile billing system.

"Where I am here, I have a bill of K 1, 500 for water but they (SWSC) are telling me to write to them and take my complaint there. When you look at me, I am tired, I am very old I can't walk to their offices.

"What we are asking is let them return to the old system of printing water bills to us who don't have phones and also continue with those with mobile phones be receiving their bills in phone," Ms Mwansabamba said.

She said this during a PF mobilization meeting organized and addressed by PF Livingstone parliamentary aspirant Ikuka Muleta.

Others who attended the meeting were former Acting Livingstone District Commissioner James Zimba and former UPND District vice chairperson Lutangu Fwanyanga.

During the meeting, Mr Muleta encouraged the residents in Maramba to register as voters as the registration exercise commences this week.

Mr Zimba informed the residents that the Electoral Commission of Zambia (ECZ) would soon announce the election date for Maramba Ward.