The Day

Big Y hiring 1,000 workers as virus surge boosts sales

- By STEPHEN SINGER

With a surging coronaviru­s and renewed restrictio­ns on restaurant dining, supermarke­ts are preparing for a big increase in business. For Big Y, that means filling 1,000 jobs in Connecticu­t and Massachuse­tts.

The supermarke­t chain is looking to hire full- and part- time workers at its supermarke­ts, specialty markets, gas stations, convenienc­e stores and distributi­on center. Jobs needing to be filled to add to its workforce of 12,000 include cheese merchants, cashiers, bakers, pizza makers, wine and beer specialist­s and even store managers.

Industry analyst Burt P. Flickinger III said he expects supermarke­t revenue to jump 30% to 40% in the coming months, similar to sales in the spring shortly after the coronaviru­s began its sweep in the U. S. With a rise in sales, more workers are needed to serve a crush of customers.

In addition, supermarke­ts must compete with Amazon, Costco, Lowe’s and Walmart offering higher wages that in some cases are luring away supermarke­t workers, said Flickinger, managing director of Strategic Resource Group.

Business for supermarke­ts will pick up even when shoppers stay home.

“They would need more workers and team members to do the shopping and bringing groceries to the car for curbside pickup,” he said.

Stop & Shop also has posted signs in its supermarke­ts soliciting job applicants.

Supermarke­ts are coping with a churning workforce, forced to replace employees who quit, sometimes before their shifts end.

Grocery workers have been on the front lines of the pandemic, exposed to thousands of customers and the risk of contractin­g COVID- 19. At unionized Stop & Shop, the United Food and Commercial Workers negotiated retroactiv­e premium pay the company had dropped in the summer.

Workers also have complained about abusive customers who refuse to wear face masks and keep their distance to reduce the risk of spreading the lethal virus.

Big Y touts its benefits, including one highly valued by hourly workers: a flexible work shift to accommodat­e parents, retirees, seniors and students.

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