DPS announces temporary waiver for April driver’s license, ID expirations

The Texas Department of Public Safety waiver on expiration dates for driver licenses and identification cards ends on April 14.

Customers who need to renew are urged to make an appointment soon. Online renewals remain a convenient option at Texas.gov, according to DPS.

Customers can also renew by phone at 1-866-357-3639. The requirements and cost for online and phone renewal are the same as in-person transactions.

DPS launched a new appointment solution when driver’s license offices reopened in

May, and all services are now conducted by appointment only.

To schedule an appointment or check availability, visit the online appointment scheduler. If you are unable to find an appointment at the office of your choice, check back for availability at that office or other locations nearby. Customers are encouraged to check often as availability does change.

As a reminder, if you are unable to make your scheduled appointment, please change it ahead of time.

Customers not showing up has become a major issue statewide, according to information released by the department.

To help combat that issue, many offices are offering customers without an appointment a spot on a “standby” list. These customers are required to wait in the office and are assisted in the event of a cancellation or no-show. The number of standby appointments available is limited to ensure all customers who are placed on the list will be served by the end of the day.

Additionally, a limited number of same-day appointments will be available at each office. These appointments are available on a first-come, first-served basis. Customers who book these appointments can leave the office until their designated time.