Springfield News-Sun

Can social networks make gangs even more angry?

- Clarence Page Middletown native Clarence Page writes for the Chicago Tribune.

It was a terrible week for Facebook.

First, an investigat­ive series by The Wall Street Journal reported that for years Facebook has been studying how Instagram, which it owns, has been harmful to young users. Among other bombshells, the Journal quoted a leaked internal document that read: “We make body image issues worse for one in three teen girls.”

Imagine that as part of Facebook’s advertisin­g plan. Not likely.

In her Senate testimony Tuesday, whistleblo­wer and former Facebook employee Frances Haugen quoted more inside documents and accused the social media giant of putting “profits before people,” comparing it to tobacco companies in addicting youngsters to a toxic product “just like cigarettes.”

“They say explicitly, ‘I feel bad when I use Instagram,’ ” Haugen said, “‘and yet I can’t stop.’ ”

By the end of the week, Facebook founder and CEO Mark Zuckerberg was back on the cover of Time magazine, but this time with his face partly covered by an image of a smartphone app asking “Delete Facebook?”

Facebook responded to the allegation­s, as it has before, with denials or various versions of “We’re working on it.”

If so, I hope they and Congress also take a closer, broader look and probe another long-running but too rarely reported menace encouraged by the social networks: street gang violence in cities like Chicago.

The interplay between social networks and gang violence has been widely known since at least 2016. That was when then-interim Chicago police Superinten­dent John Escalante blamed gang disputes for the spike in violence welling up that year and continuing with painfully little relief ever since.

He described how street conflicts often arise through social media platforms like Twitter and Facebook and Snapchat, where gang members threaten and taunt one another, often escalating beefs to the point where somebody gets shot . ...

Particular­ly ominous about Haugen’s testimony was her descriptio­n of how Facebook’s algorithm is programmed to promote the inciteful, not the insightful — pushing the most polarizing and emotionall­y charged content, without regard to its truthfulne­ss.

For example, she said, the algorithm picks out content based on what you have watched in the past. “They optimize content that is hateful and divisive and polarizing,” she said. “It’s easier to inspire people to anger than to other emotions.”

That’s not healthy for people who already are preconditi­oned to commit violence.

Haugen said Facebook even removed safeguards against such inflammato­ry content before the 2020 election and afterward took the safeguards off — contributi­ng in her estimation to the Jan. 6 Capitol Hill insurrecti­on.

I hesitate to rush to judgment, since there was more than enough of that in the boneheaded Jan. 6 attack. But the possibilit­y heightens the case for Congress to investigat­e Facebook’s algorithm, which Facebook is bound to fight like Colonel Sanders would fight for the secrecy of his fried-chicken recipe.

But, as a publicly traded company, Facebook’s veiled power to promote false or potentiall­y dangerous content is not necessaril­y protected by the First Amendment . ...

I’m a zealot for the First Amendment but after more than three decades of experience, it makes little sense to grant more protection to internet media than traditiona­l, old-school, legacy media traditiona­lly have had.

Put Facebook on a shorter leash.

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