Restaurant ratings
FOOD
Food that is poorly executed and unpalatable. Food that is palatable and prepared as described, but lacks interest; or food that is particularly uneven, with some promising dishes undermined by more disappointing ones. Good quality food, carefully prepared, but not particularly creative. Representative of its genre. High-quality ingredients treated with care and skill; offerings showcase a distinctive culinary viewpoint.
Highly creative and skillful cooking. Memorable food that distinguishes itself in terms of flavor, appearance and quality.
ATMOSPHERE
matches the style of food. very comfortable dining experience is offered, in a space that complements and enhances the style of food.
A noteworthy space, remarkable in its own right. All elements of atmosphere have been considered, from flatware to music to staff uniforms.
SERVICE
Servers fail to perform basic tasks, even upon request.
Htable service; tables are cleaned appropriately, water and utensils are provided, and diners typically have to request basic items such as a spoon for soup, more water, or the check.
Servers perform basic tasks efficiently and cordially, and ensure a smooth dining experience. Servers make diners feel welcome and well cared for, and adapt service to the needs of each particular table.
Servers anticipate guests needs and demonstrate a high level of knowledge and skill, both in regard to service standards and the food and drink offered at the restaurant.