Phone and Internet Discounts Available to Centurylink Customers
The Public Utilities Commission of Nevada designated Centurylink as an Eligible Telecommunications Carrier within its service area for universal service purposes. Centurylink’s basic local service rates for residential voice lines are $10.00-$27.00 per month and business services are $12.00-$43.00 per month. Specific rates will be provided upon request.
Centurylink participates in the Lifeline program, which makes residential telephone or qualifying broadband service more affordable to eligible lowincome individuals and families. Eligible customers may qualify for Lifeline discounts of $5.25/month for voice or bundled voice service or $9.25/month for qualifying broadband or broadband bundles. Residents who live on federally recognized Tribal Lands may qualify for additional Tribal benefits if they participate in certain additional federal eligibility programs. The Lifeline discount is available for only one telephone or qualifying broadband service per household, which can be either a wireline or wireless service. Broadband speeds must be at least 25 Mbps download and 3 Mbps upload to qualify.
Centurylink also participates in the Affordable Connectivity Program (ACP), which provides eligible households with a discount on broadband service. The ACP provides a discount of up to $30 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands.
For both programs, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Services are not transferable, and only eligible consumers may enroll in these programs. Consumers who willfully make false statements to obtain these discounts can be punished by fine or imprisonment and can be barred from these programs.
If you live in a Centurylink service area, visit https://www.centurylink.com/aboutus/community/ community-development/lifeline.html for additional information about applying for these programs or call 1-800-201-4099 with questions.