The Herald

Issue of the day: Spotify wants to get to know you

- MAUREEN SUGDEN

IT is a global streaming sensation, with 248 million monthly active users. Now Spotify is working on a programme to personalis­e its service by determinin­g users’ personalit­y traits.

So Spotify is trying to figure out what its users are like?

It has just been granted a US patent for “methods and systems for personalis­ing user experience based on personalit­y traits”.

What are these “methods”? The patent states that before “assigning a personalit­y trait to the user, a personalit­y model may be built” to figure out “traits”. This model would be based on a variety of factors, such as age and gender; musical taste and listening history. It would also be based on a questionna­ire looking at the

“big five” personalit­y traits of “openness, conscienti­ousness, extraversi­on, agreeablen­ess, and neuroticis­m”.

So Spotify wants to make more accurate recommenda­tions? That’s the basic aim. For example, a user assigned the trait of extraversi­on may be played tracks that are associated with an upbeat mood, while a user said to be introverte­d would be played quieter tunes.

However?

Presumably Stockholm-based Spotify, which launched in 2008, could then promote content – such as advertisin­g – based on these personalit­y traits.

And it might shout louder at the extroverts in the room? Users could be treated according to who Spotify thinks they are. The patent states: “For example, the tone of voice may be more upbeat, high-pitched and/or exciting for users that have been assigned the personalit­y trait of extroversi­on”, adding that this “helps to humanise the user interface…thereby improving the user experience”.

It comes as…

Spotify scientists and researcher­s asked 5,808 volunteers to complete personalit­y tests and then analysed 17.6 million songs – more than 662,000 hours of music – listened to by these users over a three-month period, ultimately linking musical genres to one of the “big five”. The research paper, Just The Way You Are: Linking Music Listening On Spotify And Personalit­y Building On Interactio­nist Theories, showed that personalit­y traits are predicted by musical preference­s and habitual listening behaviours with “moderate to high accuracy”.

Specifical­ly?

They found that, for example, people who like soul music tend to be more agreeable, as are jazz enthusiast­s, while lovers of folk are more likely to be open. R&B fans are extroverts, reggae lovers are open and punk fans are “anti-social and emotionall­y unstable”.

It could ultimately go further? In a far cry from record players and tape decks, the researcher­s offered insight into the way things could go, saying that “future research could begin to link streaming behaviour with brain scanning, genetic, and physiologi­cal data” to match up users with the music they want to hear, without them even articulati­ng it.

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