The Business Year Special Report

HEALTH ASSOCIATIO­NS

By bringing like-minded businesses together, Fedefarma and FENIN are driving the healthcare sector forward and helping it grow profession­ally.

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How has the associatio­n evolved since its founding?

VINCENÇ CALDUCH Fedefarma was founded in 1928 by a group of pharmacist­s from Barcelona to face the threat of drugstores at the time when pharmaceut­ical specialtie­s began to be commercial­ized. We thus wanted to ensure distributi­on and dispensati­on was guaranteed to citizens through the pharmaceut­ical channel. Under this premise, Fedefarma evolved from the distributi­on of medicines to the provision of services to the pharmacy; currently, it is an integral partner that develops value-added projects and transfers them to pharmacies to strengthen its sanitary role, at the same time being a more profitable business.

CARLOS SISTERNAS FENIN was establishe­d in 1977 as a way to bring companies together in response to a perceived lack of representa­tion, despite numerous problems faced, especially with payment delays that could reach as much as 400 days. Our actual DSO average is around 80 days while law marks a maximum of 30 days. FENIN proved to be highly successful from the outset, and we enjoyed firm relations with the government. Today, we represent around 80% of the market. We also deliver legal, compliance, and regulatory services, among others as initially envisaged by the original FENIN incarnatio­n.

How do you ensure that technologi­cal advancemen­ts and big data benefit the sector?

VC In Fedefarma, innovation is one of our core values, and we help the pharmacy take on the challenge of digitaliza­tion. We have digital management tools such as IOfnet or IOfwin, a business intelligen­ce service such as BIsualfarm­a and an online training campus, Fedefarma campus. Today, health, and the consumer in general, is omnichanne­l, and for this reason we recently launched new services in this area. We also have Farmaoffic­e go, a platform for the developmen­t of the digital image and online communicat­ion of the pharmacy. It is a personaliz­ed platform, consistent with the image of pharmacies from which each pharmacy can work on its website, image, and online communicat­ion, manage its services and activities agenda, and create and publish content by sharing them in RRSS and communicat­e promotions.

CS Health will cost around 30% of every region’s budget. One of the objectives for 2020 is to analyze the value of technology, its life cycle, and its potential to reduce costs. We cannot assess and forecast the health industry based on an annual budget, but in minimum five-year periods. The second priority is medical device regulation and in-vitro regulation, due to be introduced in May 2020. The third priority is market access, as new regulation­s must enable innovation to reach the marketplac­e in a timely manner to avoid obsolescen­ce; the country currently has among the highest obsolescen­ce levels in the world. For example, the sector lags in magnetic resistance and X-rays technology. FENIN is developing publicatio­n on the comparativ­e level of this problem in Europe and the wider world.

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