‘Use A&E for emergencies only’ plea by NHS

Health bosses are urging the public not to clog up the region’s accident and emergency departments and 999 services as the North East braces itself for cold weather.

Patients have been warned they should be prepared for long waits if they attend with minor illnesses or ailments as staff focus on those with the most urgent needs.

People are being reminded emergency departments and 999 should only be used if someone is in immediate need of critical or life-saving care.

Anyone who starts to feel unwell is urged to ask a pharmacist for expert confidential adviceorvisitnhs.ukforadvice about treatment.

GPscandealwitharangeof conditions with out-of-hours appointments available, while urgent care/treatment centres offer high-quality care for a broad range of problems; often with much shorter waits.

People with an urgent health need that cannot wait, but unsure whether to go to A+E should visit 111.nhs.uk or by call 111 (available 24/7).

NHSleadersarealsourging anyone at risk from flu to take up the offer of a free vaccination as soon as possible by contacting their GP. This includes over-65s, those with certain medical conditions, and pregnant women.

A joint statement on behalf of all NHS providers in the region said: “It is important to remember your local emergency department should be reservedforpeopleinimmediateneedofcriticalorlifesaving care. There are a range of high quality alternatives to choose from. If you are unsure which isrightforyou,youcancontact NHS111onlineorbytelephone.

“Simple steps, like washing your hands regularly and getting the flu vaccine are the bestprotectionagainstseasonal illnesses; many of which can cause severe illness.