National Rail Awards 2020 – Roll of Honour

Freight & Logistics Achievement of the Year

WINNER: iPort Rail - Year-on-year success

HIGHLY COMMENDED: GB Railfreight - Growth in intermodal and 2019 performance

HIGHLY COMMENDED: DC Rail & VTG Rail - Collaboration to switch used ballast from road to rail

Customer Service Excellence

WINNER: GWR and ADi Access - Railway's First RoomMate

HIGHLY COMMENDED: South Western Railway - Assisted Boarding points: Transforming Accessible Travel

HIGHLY COMMENDED: Great Western Railway - Platform Zoning

Sustainable Business Award

WINNER: Eminox, Porterbrook & South Western Railway - Helping passengers to breathe more easily by cleaning up diesel trains

HIGHLY COMMENDED: Merseyrail - Sustainability as a key priority HIGHLY COMMENDED: Amey - The Midland Main Line upgrade

Great Place to Work

WINNER: GB Railfreight

HIGHLY COMMENDED: Southeastern

Infrastructure Achievement of the Year

WINNER: Amey Rail - Market Harborough Line Speed and Station Improvement

HIGHLY COMMENDED: MPT - Manchester Metrolink Trafford Park Extension HIGHLY COMMENDED: Network Rail and partners - Cardiff Intersection Bridge

Fleet Excellence Award

WINNER: Hitachi Rail & ScotRail - Class 385: The UK's most reliable new train

HIGHLY COMMENDED: Govia Thameslink Railway - Fleet Introduction and Cascade Programme HIGHLY COMMENDED: South Western Railway - Overcoming the odds on the Island Line

Innovation of the Year

WINNER: Atkins - Atkins Signalling Method

HIGHLY COMMENDED: Network Rail, Govia Thameslink Railway & Siemens - Automatic Train Operation has arrived in London

HIGHLY COMMENDED: Greater Anglia & Stadler - New low-floor bi-mode train with retractable step

Safety Achievement of the Year

WINNER: Motion Rail - Motion Reality

HIGHLY COMMENDED: South Western Railway & Network Rail - Trespass and Welfare Officers: Helping the vulnerable for a safer railway

HIGHLY COMMENDED: MPT – Delivering health, safety and wellbeing differently on the Manchester Metrolink Trafford Park Line project

Outstanding Teamwork Award

WINNER: Great Western Railway & Network Rail - The Railway Family Celebrates International Women's Day

WINNER: Network Rail, Great Western Railway, MTR Elizabeth Line & CrossCountry - Big Plan. Big Change. Big Team.

HIGHLY COMMENDED: SYSTRA Ltd, Network Rail & Colt Construction - New roof over Leeds City station concourse

Station of the Year

SMALL WINNER: Transport for Wales - Chirk

HIGHLY COMMENDED: Great Northern - Downham Market HIGHLY COMMENDED: Northern - Hindley

MEDIUM WINNER: Avanti West Coast - Penrith

HIGHLY COMMENDED: Northern - Worksop HIGHLY COMMENDED: Merseyrail - Ainsdale

LARGE WINNER: Greater Anglia - Norwich

HIGHLY COMMENDED: Network Rail - Stratford International HIGHLY COMMENDED: LNER - Durham

MAJOR WINNER: Network Rail - Reading

HIGHLY COMMENDED: Network Rail - London King’s Cross HIGHLY COMMENDED: Network Rail - Glasgow Central

Passenger Operator of the Year

WINNER: KeolisAmey Docklands

HIGHLY COMMENDED: Merseyrail HIGHLY COMMENDED: Southern Railway

Outstanding Personal Contribution

WINNER ( FRONTLINE): Najla Almutairi, Station Assistant, Southern Railway

HIGHLY COMMENDED: Darryl Peters, Finance Assistant, Siemens

WINNER ( MANAGEMENT): Katrina Treacy, Customer & Community Engagement Officer, MTR Elizabeth line

HIGHLY COMMENDED: Susan Fishwick, Training Lead for the ‘Get Into’ Programme, South Western Railway

WINNER ( SENIOR MANAGEMENT): Mike Brown MVO, Former Commissioner of Transport for London

Lifetime Achievement Award

WINNER: Chris Hopcroft, Former Train Manager, GB Railfreight

WINNERU: Siggy Cragwell, Platform Supervisor, Elstree & Borehamwood, Govia Thameslink Railway