Care home makes steps forward
Inspectors have graded standards at a Perth care home as“adequate”after staff were found to have met a number of requirements for improvements made following previous visits.
The Care Inspectorate reckons employees at Craigieknowes have now met three requirements made following two previous inspections albeit “outwith timescales”as they were supposed to have been met by January 14.
The body previously recommended workers ensure all their records relating to residents“are accurate, up-to-date, sufficiently detailed and reflect the care planned or provide for people”.
Assessors also recommended the service provider Four Seasons demonstrate staff supervision is provided“to ensure that staff are supported” and ensure all employees receive training“appropriate to the duties they are to perform”.
The Care Inspectorate’s latest report on standards at the home said the requirement relating to staff supervision was originally made in December two years ago while the requirements relating to records and training were first made in October last year.
It said:“At this inspection we found that all care plans had been recently re-written and were up-to-date. We sampled care plans in use for people living in Craigieknowes and saw that they were accurate and sufficiently detailed.”
The report went on:“We were pleased to see that the service had established a schedule of regular and supportive supervision for staff and that supervision and appraisals had been carried out for all levels of staff.
“Members of staff we spoke with told us that supervision sessions were more in-depth and supportive and provided them with an opportunity to reflect on their practice, the impact of COVID-19 on the service and discuss their development needs.”
The document added:“The service had taken action to provide appropriate training for staff and we saw that there was a wide range of training opportunities available to them.
“The manager presented evidence of e-learning modules that had been completed and advised that face-to- face training would resume when restrictions were eased.”
The report ended saying no complaints about the home had been upheld since the Care Inspectorate’s last visit.