Daily Express

I was told to cover up on holiday flight to the sun

- By Emma Bowden

THOMAS Cook apologised and said it “could have handled the situation better” yesterday after a passenger was left “shaking and upset” after being ordered to cover up on a flight.

Emily O’Connor claimed cabin crew on the Birmingham to Tenerife flight told her she would be removed from the aircraft as her outfit was “inappropri­ate” and “caused offence”.

Miss O’Connor, 21, took to Twitter to post a picture of what she wearing – a bra top and high-waisted trousers.

She said the flight manager and four staff surrounded her and threatened to remove her from the plane unless she put a jacket on.

Miss O’Connor, from Birmingham, also said cabin crew “did nothing” when a male passenger shouted at her: “Shut up you pathetic woman. Put a ******* jacket on.”

She tweeted: “I was given a jacket by my cousin sitting at the front of the plane and they [cabin staff] did not leave until I physically put it on.

“They made comments over the speaker about the situation and left me shaking and upset.”

A spokesman for Thomas Cook said the airline was “sorry” to have upset Miss O’Connor.

He said: “It’s clear we could have handled the situation better.

“In common with most airlines, we have an appropriat­e clothing policy.

“This applies equally to men and women of all ages without discrimina­tion.

“Our crews have the difficult task of implementi­ng that policy and don’t always get it right.”

The airline said its policy states customers wearing “inappropri­ate attire (including items with offensive slogans or images) will not be permitted to travel unless a change of clothes is possible”.

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