Khaleej Times

Does Facebook limit our real life experience­s?

How do we face a traumatisi­ng social media experience?

- Ravi Chandra — Psychology Today

Facebook has a challengin­g mission. The social media giant is builtRavi on the But“I premisesha­re, sometimes thereforeo­f sharing peopleI photos,am” shareis the videos,things modern that words Cartesiano­thers and find even propositio­n. objectiona­ble. emotions. major undertakin­g Removingfo­r both Facebook offensive and and Twitter. sometimesA lot illegalof person-hoursconte­nt is a are being spent on checking flagged content, and creating algorithms to take down shares that might promote terrorism, child pornograph­y, or other illegal activities. Users posting such material are frequently suspended or banned until the issues can be sorted out. When Facebook oversteps (as it did when banning the images of Kim Phuc, the “napalm girl” in perhaps the most famous photo from the Vietnam War), the public erupts in outrage over censorship.

I commend Facebook for struggling with these issues. But it all reminds me of the narrowness of the Facebook experience, and all the reasons I deactivate­d last year. At first glance, the site seems to widen one’s horizons. But we are in fact limited in at least four important ways.

We are limited by the newsfeed algorithm. We see only what Facebook wants us to see, what it thinks will keep us hooked.

We are limited by Facebook’s profit motive. Eyeballs mean ad revenue. Our relationsh­ips and participat­ion have been commodifie­d.

We are limited by our circle of friends, and what they share. We tend to divide ourselves into opinion silos, hiding or defriendin­g those with objectiona­ble views. Even when we keep contact with friends we disagree with, it is extremely difficult to find a path to common ground and common humanity online.

We are limited by the nature of the medium itself. Text, image and opinion on a screen are substantia­lly different from a conversati­on or a relationsh­ip. A “Facebook friend” is not the same as a friend; the word itself has been co-opted and degraded.

We can become far too dependent on the site, and like the frogs in a slowly heating pot of water, not know we’re about to be cooked.

One way we’re being cooked is through vicarious exposure to trauma, without the capacity to resolve it.

We’ve all been exposed to so much trauma online. One man told me, “it’s heartbreak­ing and strange that I can watch two murders on my phone in less than four minutes.” Nikole Hannah-Jones wrote for the Race/Related newsletter of the New York Times after a particular­ly bad week of killings in July, “I could not help but think that this callous taking of life, the killing begetting killing, had revealed a rupture. I am not sure it will ever be fixed.”

Social media brings us evidence of the disease – but it can’t provide the cure. It may in fact become a transmitte­r of the disease of disconnect­ion that is at the root of so much suffering. The opposite of suffering is belonging – and we can never truly belong online.

Compassion and wisdom come through the cultivatio­n of relationsh­ip and knowledge. The online experience tantalises us with the promise of both – but it falls short

Compassion and wisdom come through the cultivatio­n of relationsh­ip and knowledge. The online experience tantalizes us with the promise of both – but it falls short. The path to personal and communal peace and healing lies in grounding ourselves in reality and real world relationsh­ips. The rupture that Hannah-Jones describes is ultimately an empathic failure. We can’t bridge that rupture with tweets and posts. It takes love.

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