Weekend Argus (Saturday Edition)

configure your audi in virtual reality

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WITH thousands of different car spec combinatio­ns available these days, choosing the right configurat­ion can be a daunting experience for customers, particular­ly since online car configurat­ors often don’t provide a very clear or detailed picture of what you’re getting.

The solution, according to

Audi South Africa, is to completely immerse customers in a virtual world.

To that end, Audi Centre Centurion recently launched a Customer Private Lounge that includes a virtual reality (VR) experience, as well as a 190cm screen that allows sales consultant­s to present the entire Audi range.

While this is the only Audi Customer Private Lounge in South Africa at present (although one of

400 worldwide), Audi SA is planning to roll out the concept to more dealership­s across the country in coming years.

The VR solution allows customers to get “an extremely realistic experience of their individual­ly configured car, down to the last detail”, Audi said.

“The applicatio­n allows users to become completely immersed in the virtual world, conveying an allencompa­ssing, detailed image prior to the purchase decision, without having to see the physical vehicle on the dealership floor.”

Customers will get to experience their configured car in three dimensions and 360 degrees, with all light and sound effects, and at various times of day and light conditions. An extremely detailed view of the interior is also part of the experience, with clients able to observe the cabin from every angle and view things like decorative dashboard inlays close up.

“The Audi CPL allows for a one-toone engagement between a customer and a sales consultant in a digital, premium and intimate environmen­t,” Audi said.

“Once in the CPL, digital technologi­es like the VR headset and 190cm screen allows the Audi sales consultant to present the entire Audi model range, including all equipment options, colour combinatio­ns, packages and specificat­ions during the customer sales dialogue.” |

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