Saturday Star

‘Steve’ loser campaign not as good, but works

- BRENDAN SEERY

EVEN though he grated me quite often, I have to acknowledg­e that FNB’s Steve was certainly one of the South African advertisin­g sensations of the past few years. Not only was everyone talking about him – and his desperate attempts to win people away from FNB – but the campaign was hugely effective in gaining new business for the bank.

Following up on something iconic is not always easy: ask Vodacom who, to my mind anyway, never quite scaled the notice-factor and humour of Yebo Gogo. So when FNB decided to do “Son of Steve”, it was always going to be a risk.

The new campaign identifies “Steve” as a word for a loser… someone who keeps getting things wrong. Like doing business with the wrong bank. There are various executions with radio and print taking centre stage and I must say I have been a bit in two minds about whether the new Steve works or not.

It is not – and can never be – as good as the original. However, it does make you listen and read. So it works as advertisin­g. And that is what it is all about. So an Orchid (again) to FNB.

Another brand which has a high and, these days anyway, positive public profile is Land Rover. I like its new TV ads, which show its vehicles in rough, tough and hard-to-bluff situations all over the world (including here in South Africa). Nicely shot, subtle yet to-the-point. Orchid Number One for Land Rover.

The brand’s print work is also good. One which caught my eye this week was for the Freelander 2. Over a pic of the car, with mountain bikes in the background, the ad said simply: “A stay-in weekend? Never heard of it”.

Bang on for the target marketing. Bang on for the brand ethos of Freelander. Orchid Number Two.

Recently, I awarded an Orchid to Liberty for its TV ads based on the real experience of the company founder Donald Gordon. I was not aware which ad agency was responsibl­e. I am happy to make that right today in awarding the Orchid for Liberty to FoxP2… a bunch of people who always seem to be doing surprising things.

Telkom, we all know, is going through the trauma of restructur­ing and retrenchme­nts, in order, its bosses say, to make it more competitiv­e. You can already see that new business approach showing itself in the company’s marketing.

There are a lot of tempting offers being aired by Telkom right now and, even as a Telkom landline and ADSL customer myself, I cannot not be tempted by some of the packages.

One particular­ly good print ad which caught my eye in The Star this week had an impressive tag line: “Live on your phone, not in fear of your phone bill”.

That hits a basic human truth and the promise of an “all you can eat” contract (SIM only) for R999 a month is something to give heavy phone (and data) users pause for thought.

Nice one Telkom. Good to see parastatal­s lifting their skirts to dance in the real-world economy. Orchid to you.

My daughter, home from university this week, screamed in outrage at the TV. I couldn’t figure out what was going on (I seldom do with women) – but then it became apparent her anger was directed at DStv, who had just shown the same “house ad” back-to-back on the Fox Channel.

That’s unforgivea­ble people. It speaks to an organisati­on not taking enough care or caring enough about its customers. Onion for you, DStv.

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