GSIS taps SG developer for touch mobile application

THE Government Service Insurance System (GSIS) announced it has tapped application developer Outsystems Singapore Pte. Ltd. to launch the GSIS touch mobile app.

Outsystems Vice President for Asia Pacific Mark Weaser said the app was built by the GSIS’S information technology (IT) team within a shorter timeline. The app, Weaser said, is for use by more than 2.5 million GSIS members and pensioners when applying for loans and services.

He said Outsystems enhanced the government financial institution’s capabilities in developing mobile applications. In particular, these included outsourcing the development of the motor-vehicle processing system that contained the mobile app component. Weaser said his firm provided user experience and user interface (UX/ UI) online training to the GSIS’S project team.

“Some of the most pressing issues that government agencies face today include the speed it takes to deliver a product or seamless service to the market,” he said adding the firm “hopes to improve business efficiency and lower operational costs as we continue to extend our services and assist more Philippine government agencies in their digital transformation efforts for the coming years.”

“Along with our advocacy towards digital transformation, we hope to aid other Philippine government agencies in coming up with a streamlined platform that will allow them to expedite processes and provide clients with convenience with just one click. With our low-code development capacity, we look forward to providing seamless technological assistance and equipping Filipinos with ease of access to government information and applications.” Weaser added.

“As a government agency that is at the forefront of innovation, we are proud to have been able to launch the touch mobile app that is accessible by hundreds and thousands of our members,” said GSIS Senior Vicepresident for IT and Service Group Juan Philip S. Evangelista. “We look forward to seeing the app become the next major communication and transaction channel of GSIS, allowing more Filipinos to have seamless access to our services without traveling to the GSIS branches or agency offices in the country.”

Through the app, GSIS members are now able to remotely access the platform in applying for loans and claim benefits, Evangelista said. With over 506,040 registered users and an average of 25,000 users, 372,338 loan applications have been applied through the app within only a year of it being available to the public, he added.