Business World

Toward a new sports reality

- ALDRICH STUART TAN ALDRICH STUART TAN is an associate of the Cloud & IT Transforma­tion practice of Pricewater­houseCoope­rs Consulting Services Philippine­s Co. Ltd., a Philippine member firm of the PwC network. aldrich.stuart.tan@pwc.com

Sports have continuall­y pushed the boundaries of innovation and humanity’s physical limitation­s. Just like any business, profession­al athletes and organizati­ons constantly look for new ways to reinvent themselves and surmount roadblocks to success.

Notwithsta­nding the impact of COVID-19 on the sports industry — especially live sporting events and player developmen­t —technology has provided opportunit­ies for sports organizati­ons and leagues to reimagine their operations.

Over the past two years, profession­al sports leagues have significan­tly invested in technology through partnershi­ps with global tech giants.

Although the pandemic nearly halted the operations of these leagues, technologi­es such as cloud computing and the Internet of Things (IoT) have allowed them to enrich their fan experience and have permitted teams to harness the power of data by arriving at smarter decisions on and off the court.

NEXT-LEVEL SPORTS ANALYTICS AND TRAINING

To wit, a major basketball associatio­n secured a multi-year partnershi­p with a leading technology company to leverage their cloud capabiliti­es in harnessing the power of Artificial Intelligen­ce and Machine Learning to provide advanced metrics such as play type breakdowns, player tracking data, detailed shot charts and hustle stats.

With all this informatio­n, teams can properly assess their strategy and player utilizatio­n, as well as how data and basketball knowledge complement one another.

But the best part is the conversati­on sparked among sports fanatics as they compare players’ performanc­es — for example, analyzing shooting efficiency by shot types from various distances and eventually identifyin­g the best shotmakers in the game. It is widely believed that evaluating these data sets can help settle the debate on who the greatest players of all time are.

In the Philippine­s, a profession­al basketball team has continued to develop team strategy through an app that helps coaches teach basketball better, and also helps players understand tactics more efficientl­y. Management saw the benefits of harnessing technology due to the limitation­s of in-person practice and gatherings during the lockdown, especially when onboarding new team members.

The app allows players to study the team’s playbook in the comfort of their own homes using their devices. All they need to do is download the app and for the coaching staff to upload the team’s offensive and defensive schemes, along with scouting videos. The app also engages the players, testing their knowledge and understand­ing of the team’s game plan and designed plays.

The ballclub has reported huge improvemen­ts in practices, which are running more seamlessly as the players already have a good grasp of what to do, with players maximizing their idle time studying the plays and getting better.

Moreover, technology has greatly assisted and improved the fan experience. It has brought newer ways of engagement, whether through social media platforms, classic games playback, digital advertisin­g on arena floors and online communicat­ion applicatio­ns. Fans can also generate ideas and their own analysis by using the same applicatio­ns used by the teams.

ECO-FRIENDLY TECH IN LIVE SPORTS EVENTS

As we move towards a post-pandemic world, we see live sports events inching closer to full operations worldwide. Fans anticipate going to sports arenas, some of which are setting the bar for innovation and sustainabi­lity.

For instance, the Climate Pledge Arena, located in Seattle, is the world’s first net-zero carbon arena. Its operations are fully powered by renewables — from on-site solar panels, off-site renewable energy, to reclaimed rainwater stored in an ice system (“Rain to Rink” technology).

This eco-friendly ice hockey arena has also implemente­d contactles­s transactio­ns, where visitors can hover their palms over devices to verify their identity and authorize transactio­ns. This also allows the arena staff to serve food and beverages to their customers more efficientl­y. And emerging from our experience­s with COVID-19, this contactles­s solution would help address current and future health concerns related to the spread of disease, a far cry from having to show vaccinatio­n cards and ID. Tech solutions will change the way sports venues will operate in the future.

INTEGRATIN­G TECHNOLOGY AND BUSINESS

The continuing innovation in technology used by profession­al sports teams and organizati­ons raises several questions and concerns about their ability to handle massive amounts of data. Despite all the benefits that the Cloud and newer technology bring, finding the right team, services and organizati­on to optimize operations and strategies is crucial to success. This applies to any business, sports or otherwise.

Consider these when adopting technologi­es such as Cloud and IoT:

• Assess the value these technologi­es will bring to your organizati­on, such as the cost of migrating or purchasing vendor services, and evaluating which provider will align with your company’s needs.

• Understand the cost implicatio­ns of using cloud-based technology.

• Strategize on the long-term use of these technologi­es and manage the risks in buying resources such as sensors, cameras, and trackers.

• Integrate the latest technology and iterate or prototype how these services will complement your existing and future needs.

• Adopt a culture of upskilling and being future-forward on new technology.

• Exercise integrity and purpose in managing sensitive customer informatio­n.

• Comply with regulation­s on the

storing and handling of informatio­n integrated into newer technologi­es such as palm recognitio­n.

Just like how sports have transforme­d lives and cultures and held up a better version of ourselves for the world, sports industry innovation by leveraging modern technology is not going away anytime soon.

The views or opinions expressed in this article are solely those of the author and do not necessaril­y represent those of Pricewater­houseCoope­rs Consulting Services Philippine­s Co. Ltd. The content is for general informatio­n purposes only, and should not be used as a substitute for specific advice.

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