Alizz enhances online customer experience
The bi-lingual mobile banking app is available for both Android and iOS devices and features the very latest in mobile banking technology with advanced security capabilities and an innovative self-registration system in order to use it
MUSCAT: With a strong belief in enhancing the online customer experience, Alizz Islamic Bank has launched its newly redesigned mobile banking application and internet banking platform. This launch coincides with the bank’s expanding role as a leader of customer experience in Oman.
The bi-lingual mobile banking app is available for both Android and iOS devices and features the very latest in mobile banking technology with advanced security capabilities and an innovative self-registration system in order to use it.
It is worth noting that shortly after the bank launched, Alizz Islamic Bank was the first fullfledged Islamic bank to offer a mobile banking application and now the bank has further enhanced that experience with the new app that has a simple in app self-registration process and provides customers with services such as QR Code login to web banking, funds transfers, utility bill payments and much more. The app is 3D Touch enabled and is the first mobile banking app in Oman to offer in app notifications for new transactions, and payment reminders.
Speaking on the occasion Sadiq Al Lawati, head of Digital and Card Business said, “At Alizz Islamic Bank our key focus is to provide the very best digital banking experience for our customers, whenever and wherever our customers need. Throughout the bank’s history we have been at the forefront of digital banking in Oman and we are delighted to further reinforce this with the multitude of useful features offered to our customers via the Alizz mobile banking app and internet banking platforms which are available in both Arabic and English.”
Moosa Al Jadidi, chief operating officer at Alizz Islamic Bank said, “We are extremely proud of our new mobile banking application and Internet banking platform. They reflect the exceptional customer experience and high standards that we strive to deliver every day in our branches and other customer touch points.
“These platforms enhance our strong relationship with our customers and take our excellence in customer service to a completely new level. With an increasingly young population in Oman who prefer more technologically advanced banking solutions, our wide range of cutting edge digital banking solutions enable our customers to benefit from more convenient and secure self-service channels, 24 hours a day, 7 days a week.”
Since its inception in 2013, Alizz has breached the gap between customers and the bank using the latest technology solutions built on the solid infrastructure the bank has developed to provide its customers with innovative financial solutions and responsive customer services via its corporate website, online banking, mobile banking, short message service, call centre, ATM, ITM, and branch banking.