‘If it ain’t broke, don’t fix it’ is the advice

LIKE Tony Crick (ODT, 16.4.18), I too have experienced the humiliation of feeling like a dumbo when I changed both my landline and cellphone to Vodafone.

The offer for seniors of $39.99 a month for a landline package sounded great. But how I wished I had left well alone and stayed with my previous provider.

I had a nightmare week, where I had no landline for nearly three days, then could only receive some incoming calls (anyone calling from a Spark provider could not call me) and my cellphone could not be connected.

I had visited the Vodafone shop in town twice for my cellphone, where I had incidentally spent $1400 on a new cellphone the week before.

The man was condescending and quite arrogant and I felt he wouldn’t listen to me.

He put the wrong SIM card in and I wasn’t able to access the plan I had signed up for.

After many, many phone calls, and what seemed like hours on the phone, I managed to get someone who could understand what I was saying.

I still haven’t got my printer working, as it too is affected by my WiFi provider being changed. I need to psych myself up to tackle this problem.

I may be a senior and a female, but I don’t think I’m such a dumbo that I can’t follow ‘‘three easy steps’’. Even my technosavvy daughter couldn’t rescue me.

It has been very stressful and inconvenient, and I would advise anyone that if it ain’t broke, leave well alone. Lynda Short

Helensburgh