In someone else’s shoes for a day

CareMalta, operator of nine homes for the elderly across Malta, organized a role change day event where management took on various roles to experience and appreciate everyone’s position in the company while also understanding the importance of each and every individual.

CareMalta’s CEO Natalie Briffa Farrugia, facility managers and top management took on this challenging day with a smile and spent the day carrying out their different duties with all the challenges involved.

Briffa Farrugia said that “Role change day at CareMalta is one of the best days in our calendar of events. For me it is the opportunity for us as management team to get hands on experience in the different jobs we have in our different facilities. It gives us a chance to be with the people, feel their emotions, carry a part of their burden and treasure the moments of living with all of them eager. The staff is always eager to see us in a different gear – not the normal blazer but a polo shirt or an apron.”

James Sciriha, CareMalta’s Director of Finance spent his day working as a kitchen assistant at Casa San Paolo. His feedback was “In these circumstances you are exposed to what the employees go through on a day to day basis, from the challenges they face to the positive aspects. In my case, I happened to know the cook so it made it easier. You also get exposure to what actually happens in all the other departments. It is also very positive for the employees to see the management getting their hands dirty and helping out. What I liked most was the fact that the employees opened up and spoke about the difficulties they face. This was a very nice and positive experience for me as now I have a better insight of Casa San Paolo and its operational difficulties.”

Other managers took on various roles in the Laundry Department, Reception, Active Ageing Facilitator, Care Assistants and Cleaners.

All the participants had positive comments about the event, which was a great success.