The Sun (Malaysia)

Maximise use of variable messages signboards on highways

- Ravindran Raman Kutty Kuala Lumpur

BESIDES signages, our highways have VMS systems (variable messages signboards) to keep motorists updated on road works or traffic jams.

The current system can be seen at the entrances and exits of highways, especially in major cities, for example in Kuala Lumpur, at the Jalan Duta exit of the PLUS highway, the Penang Bridge and almost every highway throughout the country.

The Malaysian ITS blueprint 2019-2023 with regards to the VMS system is impressive on paper but will it do justice to road users.

Fatigue and tiredness are the common causes of road crashes besides carelessne­ss. VMS messages should move beyond providing informatio­n only on traffic crawls or accidents.

The VMS system on highways can be further utilised to educate road users on safety, create awareness of the environmen­t and appreciate ESG (environmen­tal, social and governance) principles.

Highway concession­aires and other agencies can consider the following strategies:

Safety messages: Use VMS to display safety messages such as reminders to wear seat belts, avoid distractio­ns while driving using mobile phones and maintain safe following distances as well as maintenanc­e of vehicles. These messages can help reduce accidents and promote safe driving habits.

Environmen­t awareness: Display messages that promote environmen­tal awareness such as encouragin­g carpooling, using public transport, especially MRT or LRT, and reducing idling. These messages can help reduce emissions and promote sustainabl­e transporta­tion practices. ESG messaging: Highlight the commitment­s

Transport Ministry, Public Works

Department, Highway Authority and highway concession­aires to ESG principles such as promoting sustainabl­e practices, supporting local communitie­s and reducing carbon footprint. These messages can help improve the organisati­on’s reputation and enhance engagement with stakeholde­rs.

Real-time informatio­n: VMS can provide realtime informatio­n on traffic conditions, road closures and alternativ­e routes. This can help drivers make informed decisions and reduce congestion on highways. It would be better if these messages can also be directly connected to Waze or Google systems, which will be a great help to commuters.

Interactiv­e messaging: Engage road users with interactiv­e messages such as quizzes, polls and contests related to safety, environmen­t and ESG. This can help increase awareness and a sense of attraction among the commuters.

Partnershi­ps and collaborat­ions: Join forces with other organisati­ons such as environmen­tal groups, safety organisati­ons and ESG-focused companies to create impactful messaging campaigns. This can help amplify the reach and impact of the messages. Be creative and do not let an expensive system be idle and become a white elephant.

Feedback mechanism: Establish a feedback mechanism to gather input from users on the effectiven­ess of the messages displayed. This can help refine messaging strategies and improve the overall impact of the VMS system.

By implementi­ng these strategies, all our highway operators can fully utilise the system to educate, inform and communicat­e with road users on safety, create awareness of the environmen­t and promote ESG initiative­s, which will bring enormous benefit to all concerned.

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