Tribunal raps DDA over ‘nepotism’ in allotments
The Delhi Development Authority and its officials have been pulled up by a consumer forum here for “high-handedness and nepotism” in dealing with flat allottees, saying they behaved as if they were the final authority and the customers were “totally at their mercy”.
While dealing with a case, the South Delhi district consumer disputes redressal forum said the facts “hoarsely demonstrate that the officials of DDA sometimes are very high-handed, nepotistic and act in a manner as if they are the final authority and allottees are totally at their mercy”.
The case pertained to a complaint in which the Delhi Development Authority (DDA) cancelled the allotment of a flat as it received no response from the allottee since the allotment letter was not sent by the housing body to his new address that had been submitted by him and received by it.
Terming the entire episode as “callousness” and gross deficiency in service on part of the DDA, the forum ordered it to allot a flat in the next draw to the complainant at the same costs which prevailed on the date the complaint was filed and give a compensation of `25,000 to the complainant.
“The innocent complainant could not get possession of a flat which was allotted to him by the opposite party (DDA) in the draw held on October 15, 2004, only because of the high-handedness of the officials,” the forum bench headed by president N.K. Goel said.