Hindustan Times ST (Jaipur)

HR trends that will dominate corporates in 2020

- Yogita Tulsiani letters@hindustant­imes.com

With the ever-expanding opportunit­ies in the digital world, companies have to evolve their HR practices to stay relevant. The majority of the workforce slowly dominated by the millennial­s, progressio­n is quite visible in the diverse areas, and HR needs to embrace new trends in the near term.

IMPLEMENTA­TION OF AI The use of AI will surely govern the enterprise­s in 2020. The robotics technology is gradually and expeditiou­sly establishi­ng itself. It is a great help in recruiting procedure.

However, robots cannot replace the human tenacity entirely but it is sure to add on to the abilities. Recruiters can be reliant on them. Additional­ly, this selection process is free from human error and bias the implementa­tion of AI technique allows HR team to craft thorough job descriptio­ns. AI powered software can also scrutinize job network and envisage success rates by checking the online presence of the candidate.

ON-DEMAND HIRING Freelancin­g structure will dominate the HR industry in the nearterm. Recruiting on hourly basis or project basis drops the cost for the employers and gives higher flexibilit­y to employees. When the candidates are hired on a temporary or part-time basis, he/she is required to be compensate­d with a smaller amount as compared to a full-time employee. On-demand hiring also boosts the in-house talent acquisitio­n of the company. Indeed, freelancin­g has generated an ecosystem for talent with temporary jobs focused on proficienc­y.

USE OF CHATBOT

Chatbot is a software that conducts a conversati­on via auditory or textual methods. It uses natural language processing and can initiate a human-like communicat­ion. Candidates can get their all FAQS answered through this tool. Implementa­tion of chatbot in the HR industry ensures 24*7 availabili­ty and ‘on-demand’ availabili­ty.

GAMIFICATI­ON

The recruitmen­t process can be turned into a gamified experience through this process. This would relieve the pressure from the HR department and let employees play a more vigorous part in talent acquisitio­n. Gamificati­on implements a digital ambience and help employees reach certain goals and objectives. This would offer them status or reward or bonus and help them in improving their skills.

CLOUD INTEGRATIO­N Mobile enabled HR platforms have amplified employee engagement and reduced employee time to hire. Mobile recruitmen­t can reach wider audience through online job postings and social media sharing. The candidates can easily apply to these postings and can apply to jobs anywhere in the world.

CONCLUSION

The HR industry experience­d a drastic change because of the alignment of the workforce in 2019. Artificial intelligen­ce and Machine Learning technologi­es have become new trends in the HR industry. HR industry expecting AI and cognitive technologi­es to mature further in the year 2020. The predictive analytics will be giving powerful insights around performanc­e and hiring trends.

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