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NATIONALITY
Swazi
Swazi
Swazi
EVALUATED PRICE
E1 909 228.12
E2 037 274.34
E2 728 820.05
COMMENT
The Manzini Region has the largest amount owed to the entity, as it stands at E134 million, while the Hhohho region owes E80 million. Lubombo and Shiselweni owe E34.5 million and E24.6 million, respectively.
This is contained in the entity’s annual report for the financial year ended March 31, 2022, which was tabled in Parliament about two months ago.
The Manzini Region’s debtors increased from E96 million in 2021 to E134 million in the current financial year, reflecting an increase of 40 per cent.
DETAILS OF ALL OTHER EVALUATED RESPONSIVE TENDERERS
Contributors
As reflected in the report, residential and government accounts were the major contributors to the debtor’s book.
It was also revealed that the escalating debtor’s book was compounded by the IT system breach that was experienced by the organisation in June-July 2021 and
Best Evaluated tender.
The Bidder failed to meet the required level of relevant experience which was five (5) years.
Higher bid price than that of successful tenderer.
negated the issuance of customer bills, consequently affecting revenue collection.
“A significant number of customers, especially commercial customers, could not process payments without corresponding invoices. This also affected the region’s ability to implement disconnections for non-payment. As part of the initiatives to manage debt, the region intensified the disconnection of all-consuming accounts with long outstanding balances,” reads the report.
In the Hhohho region, the report states that the total debtors as of the end of the financial year were E80 million and the collection ratio averaged 90 per cent. It was revealed in the report that to manage and reduce debtors, some initiatives were implemented, which included metre reading and metre disconnector staff adequacy analysis, engagements of two temporary metre disconnectors, a trolley dash, a major disconnection exercise, and Know Your Customer (KYC) updates.