Global Times

Livestream­ing brings change to 11/11

▶ New way to reach wider range of customers around China

- By Song Lin and Shen Weiduo

Internet livestream­ing, a vivid and easy way to reach millions of consumers, is bringing fresh impetus to China’s Singles’ Day shopping carnival, adding value to the world’s largest online shopping event.

There were more than 100,000 livestream­ing chat rooms functionin­g all night since the kick-off of the annual shopping spree on Monday, which is called China’s Double 11 shopping festival, domestic news site jiemian.com reported.

The form, which has been proven to be useful and lucrative for both small boutiques and huge brands, can help vendors sell products within seconds.

A Chinese internet celebrity named viyaaa held rounds of livestream­ing on Monday to introduce a wide range of goods including quilts and skin care products, and attracted 13 millions of viewers at 8:30 pm Beijing time. US internet celebrity Kim Kardashian joined viyaaa on Wednesday to warm up the show.

Internet livestream­ing boosted transactio­ns of 100 billion yuan ($14.27 billion) in the 2019 financial year of Alibaba, and more than half of Tmall merchants used the approach to promote goods, media reports said, citing data from Alibaba’s financial report.

“It is cheaper to buy products through these live platforms normally,”

Jiao Ning, a Beijing-resident who likes to watch livestream­ing shows on Tmall, told the Global Times. “Sometimes there are promotion activities such as limited-time offers, when customers can buy things at very low prices.”

But it is more important that the hosts give detailed explanatio­ns of their products, Jiao said.

The new livestream­ing approach offers an easy way to reach customers in third- and fourth-tier cities and rural regions, Ding Daoshi, a veteran independen­t analyst in the internet sector, told the Global Times on Monday. Such show are more vivid than words and pictures and don’t rely on customers’ literacy levels.

National sales carnival

As promotions take more forms and more people participat­e in Double 11 shopping, analysts said the 11-year-old buying spree has now become a national carnival for both consumers and e-commerce businesses.

The carnival enables consumers

to enjoy the happiness of purchasing, while also generating huge profits for e-commerce platforms and online stores, experts noted after Chinese ecommerce giant Alibaba claimed a new 96-second record to harvest its first 10 billion yuan ($1.43 billion) in sales in earlier Monday.

E-commerce platforms offer millions yuan of subsidies to attract customers. For instance, Tmall has a preferenti­al policy of 50 yuan off for 400 yuan worth of products, and this isn’t limited to one store.

“Our store offers coupons for customers to use along with the subsidy of Alibaba’s Tmall,” a customer service employee with a shoe store in Tmall told the Global Times, noting that the current prices of its products are at the lowest level in a year.

“It has become a habit for me to check my daily supplies and replenish them at one time,” a Beijing-resident surnamed Jiang said.

It is not just about “low prices” any more.

The Double 11 shopping festival is more like a national carnival of happy buying, Ding said.

“It is cheaper to buy products through these live platforms normally.” Jiao Ning

Beijing resident

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 ?? Photo: VCG ?? A livestream­ing “Queen” is showcasing goods to her audience on Sunday.
Photo: VCG A livestream­ing “Queen” is showcasing goods to her audience on Sunday.

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