World Trade Center mall aims to revitalize area
The reopening of the World Trade Center mall Tuesday is expected to help transform downtown Manhattan shopping and illustrate how much progress has been made in rebuilding and revitalizing the area since the 9/11 attacks.
Shops from Apple to Forever 21 to H&M to John Varvatos will serve an increasingly diverse group of area residents and workers beyond Wall Street bankers that now includes a slew of advertising and media employees. But they’ll also be catering to tourists who come to visit the National September 11 Memorial & Museum, which requires a delicate touch.
The new spaces let customers tap into technology, as some retailers use the space for their latest ideas. Ford Motor Co. is set to open this fall the first FordHub, a showroom for innovations that’s not a dealership. Shoe purveyor Aldo Group Inc. is using the opening to launch an app feature for this store, which will be rolled out to other stores. Digital billboards in the mall include an 85-metre-long one.
“We truly believe this will be the centre of commerce and culture for Lower Manhattan,” said Bill Hecht, chief operating officer of Westfield Corp.’s U.S. division. Westfield manages the retail properties, while the Port Authority of New York and New Jersey owns the real estate. Hecht describes the location as a “symbol of hope, opportunity, progress and perseverance.”
The 34,000-square-metre centre will have more than 100 stores, with about 60 opening Tuesday and the rest by the winter holiday season. Eateries include Eataly’s second Manhattan location, which features foods from Italy and coffee and gelato bars.
It stretches along a four-block underground network that spans the bases of three office towers. While mostly below street level, light beams in through the windows of the winged Oculus, designed by Santiago Calatrava, that top the transportation hub of 13 subway trains and river ferries. More than 300,000 commuters use it on a daily basis. Westfield says 15 million travellers are expected to visit the areas from the U.S. and around the world next year to see the memorial and nearby places of interest.
“We have huge respect for this site,” said Hecht. There is no signage on the side of the mall that faces the 9/11 memorial. Every year on the anniversary of the attacks, the skylight of the Oculus — meant to symbolize the image of a dove released from a child’s hand — will open to bring a slice of the open New York sky into the building.
Westfield said ensuring safety and security at the mall is the highest priority for it and the Port Authority. Uniformed police and private security will be present at the mall, Port Authority spokesman Joe Pentangelo said, but declined to give specifics about any other measures.
“As with any high-profile public location and transit centre, there are extensive security measures that have been put in place with law enforcement and others,” Westfield said.
More than 60,000 residents live within blocks of the World Trade Center area, about three times the number from right before 9/11. The former shopping mall in the World Trade Center was one of the most successful properties in the world, but catered to daytime-weekday shopping, said Robin Abrams, vicechairman of The Lansco Corp., a real-estate advisory firm. The new mall is expected to have a vibrant night and weekend atmosphere, and Hecht noted a deliberate move to include shops with necessities like drugstore Duane Reade.
Real-estate experts believe the mall will complement the nearby Brookfield Place, which opened in 2015 and features high-end shops like Gucci and Hermes. It will also be different from the Seaport Mall, which is being reopened next year and is focusing on catering to local residents. In addition to retail, a Beekman Hotel and Four Seasons Hotel, as well as a performing arts centre, are coming, part of the US$30 billion poured into the downtown area from public and private investment since 9/11.