Service launched to report crashes on Dubainow app

DUBAI: Digital Dubai has collaborated with Dubai Police to add a new service to the Vehicles and Security Services section of its Dubainow application allowing users to report minor accidents.

The launch of the new service comes as part of Digital Dubai’s efforts to continuously develop Dubainow — the comprehensive onestop-shop application for vital services in Dubai — to cover every aspect of people’s daily lives.

The new service seeks to save customers’ time and effort, allowing them to report minor traffic accidents easily through the application, instead of waiting for the police to arrive at the scene or having to go to police stations.

Customers will be able to report minor traffic accidents and receive a Dubai Police report by email or text message, by following a simple, easy, and quick procedure. Users can log in with UAE PASS onto the Dubainow application, which will automatically determine their geographic location. They can then enter the vehicle details and number, along with the cause of the accident and an image of the damage caused by the accident.

Matar Alhemeiri, CEO, Smart Dubai Government Establishment, said, “The Dubainow application has come a long way since its initial launch, providing comprehensive government services and transactions from a single, easily accessible plaform that is available any time and from anywhere. The app makes people’s lives easier and creates exceptional everyday experiences, in line with the objectives of Dubai’s digital transformation strategy, which aims to ensure the happiness and wellbeing of the community through advanced technology.”

“We are happy to announce a new and important addition to the list of services available on the Dubainow application, in partnership with Dubai Police, that allows users to report accidents,” he added. “We appreciate the great role various government entities have played in expanding the app’s services and offering quick and easy solutions to meet people’s present and future needs. Dubainow is designed to be a major part of Dubai residents and visitors’ lives, and we have set ambitious plans to continuously develop the application.”