The Fiji Times

Resilience – real currency of business

- By ALIFERETI SAKIASI Business · Entrepreneurship · Economics · Infectious Diseases · Social Sciences · Health Conditions · Fiji · Laozi · Earth · Labasa · Westpac Banking Group

IN business, success is often portrayed as the product of innovation, capital and opportunit­y. Yet for many Fijian entreprene­urs, survival itself can be the greatest achievemen­t.

Stories shared at Leadership Fiji’s fth Leaders Lounge event this month revealed a common thread running through some of the country’s most successful enterprise­s: resilience in the face of crisis.

From surviving the COVID-19 pandemic and devastatin­g

res to overcoming economic shocks and changing consumer habits, the entreprene­urs’ experience­s demonstrat­ed that success often begins with a simple willingnes­s to act.

As businessma­n Yaco Tabaiwalu reminded the audience, quoting Chinese philosophe­r Lao Tzu, “A journey of a thousand miles begins with a single step.”

Survival to growth

According to Yaco Tabaiwalu, co-owner and managing director of Ah Sam and Tabaiwalu Pte Ltd and Hilltop Beer Garden, entreprene­urship was born not from ambition but necessity.

His business emerged during the COVID-19 pandemic when livelihood­s across Fiji were threatened by lockdowns and economic disruption.

“The business was born from the idea of trying to survive during the pandemic,” he said.

“I had to create something to make sure I was able to provide during the most difficult time for the country and the world.”

What started as a small operation involving ve people, many of whom had lost jobs or experience­d reduced working hours, has since grown into a company handling multiple projects with a much larger workforce.

Mr Tabaiwalu attributes that growth to consistenc­y and continuous improvemen­t.

He described his philosophy as the “Golden Egg Rule”, adding that success requires entreprene­urs to keep improving processes while remaining discipline­d enough to “always show up, no matter what”.

His closing message perhaps best captures the realities of entreprene­urship in Fiji: “If it was easy, everyone would be doing it.”

Turning crisis into opportunit­y

The journey of Value City managing director Vera Chute demonstrat­es how businesses can transform crises into opportunit­ies.

From a single second-hand shop establishe­d in Labasa by her parents, the company has grown into Fiji’s largest pre-loved retail chain, operating 15 branches nationwide and expanding into the Paci c.

The growth story was not without risk.

“I took a huge risk in moving from my secure job at Westpac to assist our one-year-old family business,” Ms Chute said.

Have the courage to take calculated risks — growth often requires making bold decisions even during uncertain economic conditions

Vera Chute

“It had its challenges from a corporate to SME, but I have not regretted the decision.”

That willingnes­s to embrace uncertaint­y became a de ning feature of the company’s expansion.

When its agship Suva store was destroyed in the ea market re in 2020 and the pandemic was creating widespread economic uncertaint­y, Value City pressed ahead with plans for a new two-storey retail hub.

The move re ected a leadership philosophy that growth often requires bold decisions during difficult periods.

As Ms Chute told participan­ts: “Have the courage to take calculated risks — growth often requires making bold decisions even during uncertain economic conditions.”

Changing consumer mindsets

Perhaps one of the company’s most signi cant achievemen­ts has been changing public attitudes towards second-hand retailing.

What was once viewed by some consumers as a lastresort shopping option has increasing­ly become associated with affordabil­ity, sustainabi­lity and responsibl­e consumptio­n.

Re ecting on the generation­al shift she has witnessed, Ms Chute observed: “Thirty years ago, I saw children accompanyi­ng their parents to shop. Today they are parents themselves, and their children accompany them to shop. They are teaching the next generation the importance of the three Rs and caring for our environmen­t.”

Building trust and leadership

For Liz Maki, founder of Liz Fitness Fiji, the challenge was less about physical expansion and more about building trust.

Starting with a single client more than a decade ago, she gradually built a recognised

tness brand through consistenc­y and quality service.

Looking back, she said many of the obstacles that appeared most daunting at the time ultimately became opportunit­ies for growth.

“The challenges faced during the early years became some of the greatest opportunit­ies for personal and profession­al developmen­t,” she said.

Her experience reinforced a lesson that extends beyond the tness industry. “Leadership is not simply about directing people,” Ms Maki noted, “but about understand­ing, supporting and motivating them to perform at their best.”

Lessons for Fiji’s business future

Taken together, the stories shared at the Leaders Lounge reveal several themes shaping Fiji’s business landscape.

Resilience, adaptabili­ty and calculated risk-taking emerged as common ingredient­s of success.

Whether responding to economic crises, natural disasters or changing consumer behaviour, the entreprene­urs demonstrat­ed an ability to evolve rather than retreat.

Their experience­s also suggest that modern business leadership is increasing­ly about creating value beyond pro t – for employees, communitie­s and the environmen­t.

As Fiji continues navigating economic uncertaint­y and climate-related challenges, perhaps the most enduring lesson came from Mr Tabaiwalu’s simple observatio­n: “If it was easy, everyone would be doing it.”

For the entreprene­urs who continue building businesses despite those challenges, that reality remains both the obstacle and the opportunit­y.

 ?? Picture: SUPPLIED ?? Second from left to right: Liz Maki, director of Liz Fitness, Vera Chute, managing director of Value City (SP) Pte Ltd, and Yaco Tabaiwalu, co-owner and managing director of Ah Sam and Tabaiwalu Pte Ltd.
Picture: SUPPLIED Second from left to right: Liz Maki, director of Liz Fitness, Vera Chute, managing director of Value City (SP) Pte Ltd, and Yaco Tabaiwalu, co-owner and managing director of Ah Sam and Tabaiwalu Pte Ltd.

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